Action Engine

Tell Threadesk what happened. Get a business action, not a chatbot reply.

Say it, type it, snap it or attach it. Threadesk works out what you mean, prepares the exact change and waits for you to confirm.

Start free See how it works

No card required.

Your voice update

0:11

“Sold two AirPods Pro to Ngozi Eze for ₦420,000. She paid ₦300,000 now. Deliver Friday.”

New sale and paymentCustomer found

Customer: Ngozi Eze
Items: AirPods Pro × 2
Total: ₦420,000
Paid now: ₦300,000
Balance due: ₦120,000
Delivery: Friday

Nothing is saved until you confirm.

Recorded. Ngozi Eze owes ₦120,000, delivery set for Friday.

You type

Daniel Brooks paid the balance, $1,200, for the sofa set. Deliver Saturday.

Describe what happened

Payment on an existing saleSale matched

Customer: Daniel Brooks
Matched sale: Sofa set, 3-seater
Payment: $1,200
Balance before: $1,200
Balance after: $0
Delivery: Saturday

Nothing is saved until you confirm.

Recorded. Daniel Brooks’ sale is paid in full, delivery set for Saturday.

Receipt photo

Transfer sent12 Oct, 14:08

₹18,500 INR

FromPriya Raman

ReferenceTRF-302941

StatusCompleted

Payment found in photoCheck the match

Payer: Priya Raman
Amount: ₹18,500
Reference: TRF-302941
Likely sale: Dining chairs × 4
Balance after: ₹0

Priya Raman has two open sales. Check this is the right one before you confirm.

Nothing is saved until you confirm.

Recorded. Priya Raman’s dining chairs are paid in full.

You ask

Who still owes me money, and for what?

Ask anything about your business

Outstanding balances3 customers owe you

Chidi Nwosu · Phone cases × 20: ₦120,000
Tunde Bakare · Office chairs × 4: ₦160,000
Bisi Adebayo · Dining set: ₦100,000
Total owed: ₦380,000

From your records. Nothing changed.

How it works

From messy input to an explicit business change.

You give Threadesk the event

A natural-language update, voice note, camera capture, receipt, spreadsheet, PDF or another supported source.

Threadesk understands the business meaning

It identifies what kind of event happened and resolves the customer, sale, product, amount or other relevant record context.

You see the structured action before it happens

Instead of a paragraph of AI text, Threadesk presents the actual proposed record changes in an interactive card.

You confirm, edit or stop

The Action Engine remains assistive. The seller can review the action before the underlying business records change.

Voice

Say it while you are moving.

A seller should not need to sit down and type a form after every business event. Record the event naturally and let Threadesk prepare the structured action.

Voice update13 seconds

▶

0:13

“Tunde Bakare paid the remaining ₦150,000 for the dining set.”

Camera / receipt

A transfer receipt, handwritten delivery note or product detail can become usable business context instead of staying trapped in an image.

TRANSFER₹18,500

Priya Raman
Ref: TRF-302941

Camera

Snap the proof, then act on it.

Threadesk can use visual evidence as an input while keeping the final business action explicit and reviewable.

Text & files

Use the source you already have.

Type an update, paste context, or attach documents such as PDFs, spreadsheets and Word files when the detail already exists somewhere else.

PDF

XLSX

DOC

The input can vary. The output remains a structured action tied to real business records.

One message, several records

Confirm once. Everything is saved together.

A single sentence can create a customer, record the sale and log the payment. You review the whole thing, then confirm once.

Chidi Nwosu bought 3 yards of ankara for ₦75,000, paid cash.

Customer

Chidi Nwosu

+2348098765432

Sale

Chidi Nwosu

Ankara fabric3 × ₦25,000

Total₦75,000

Payment

₦75,000Confirmed

for Ankara fabric

Cash

Stephen Adeyemi bought a MacBook Pro for $2,400, paid by bank transfer.

Customer

Stephen Adeyemi

+2348011122233

Sale

Stephen Adeyemi

MacBook Pro1 × $2,400.00

Total$2,400.00

Payment

$2,400.00Confirmed

for MacBook Pro

Bank transfer

Sold 2 kurtas at ₹1,500 and 3 dupattas at ₹750, ₹100 off.

Sale

Cotton kurta2 × ₹1,500

Dupatta3 × ₹750

Bulk discount−₹100

Total₹5,150

Corrections

Got it wrong? Just say so.

Fix a payment, an amount or a delivery date the same way you recorded it. Threadesk shows the correction and waits, so mistakes are easy to fix and hard to make worse.

That payment was ₦25,000, not ₦250,000.

Correct a paymentPayment found

Customer: Tunde Bakare
Amount: ₦250,000 ₦25,000
Balance after: ₦225,000

Nothing is saved until you confirm.

Corrected. Tunde Bakare’s balance is updated.

Not a chatbot

The conversation is the interface. The records are the product.

Threadesk can feel natural to use without reducing your business to a chat history. Underneath the interaction are explicit sales, payments, customers, inventory, expenses and fulfilment records.

✓

Interactive outputs

Edit, confirm, resolve missing information or take the next action directly from the result.

✓

Business-aware context

Actions can refer to records that already exist instead of treating every input as a brand-new conversation.

✓

Human confirmation

High-value changes remain visible before Threadesk writes them into your business records.

Use Threadesk the way you already communicate.

Start with text today. Bring voice, camera and files into the same workflow as your business grows.

Start free Explore product